Great news! Disney Cruise ships are back in the water ! We are your resource for the most up to date information around vaccination & testing requirements, whether you will need a mask, taking shore excursions, and health & safety measurements taken by the cruise line.
Guests to complete all steps leading up to sailing aboard the ship. These include:
- Pre-Trip COVID-19 Testing
- Embarkation COVID-19 Testing
- Travel Insurance
- COVID-19 Vaccination
- Safe Passage Website/Registration
- Online Check-In
Pre-Trip COVID-19 Testing
Guests must provide proof of a negative COVID-19 PCR test (paid for at the Guests’ expense) taken between 3 days and 24 hours prior to the sail date. The test should be a rapid PCR test or lab-based PCR test. Rapid antigen tests will not be accepted.
The following three (3) options for pre-cruise PCR COVID-19 testing can be provided:
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Option 1 (New): Beginning Sept. 13, 2021, Guests may use the Safe Passage website to purchase and schedule a pre-trip test to be performed at a testing site in Central Florida, performed 1-3 days before their sail date.
- The cost is US $98.33 per test (which includes a 3.5% processing fee).
- Testing locations will be set up at the Orlando International Airport and at the Radisson Resort in Cape Canaveral, Florida.
- Results take 24-48 hours to process and will be sent to the email address provided during the registration on the Safe Passage website.
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Option 2: Guests residing in the United States may purchase a pre-trip, at-home PCR test directly from the Safe Passage website by Inspire Diagnostics.
- The cost is US $98.33 per test (which includes a 3.5% processing fee).
- Guests must drop the envelope at an official UPS drop box or at a UPS store location, not a “UPS Access Point” located at retail outlets, pharmacy, grocery store or gas station.
- Results will be available 24 to 48 hours from the time the sample is received by Inspire Diagnostics and will be sent to the email address provided during registration on the Safe Passage website.
- Guests who completed an at-home test kit, but did not mail it to Inspire via UPS, can drop off their completed test sample at one of our onsite testing locations in Central Florida located at the Orlando International Airport and at the Radisson Resort in Cape Canaveral.
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Option 3: Guests may obtain their PCR test from any independent testing provider.
- Guests should choose a provider with the fastest processing time, as the window for testing and submitting test results is between 3 days and 24 hours prior to their sailing.
- If the Guests is submitting their test sample to an independent provider by mail, overnight mail is recommended.
Embarkation COVID-19 Testing
Guests are required to undergo a rapid PCR COVID-19 test at the terminal prior to boarding. A $65 test fee will be charged to the folio of all Guests 12 years and older.
- The pre-embarkation COVID-19 test at the port is a self-swab test and parents will need to assist children that are unable perform it on their own.
- Professionals will be on hand to help guide you through the process. Test results typically take approximately one hour to receive but could take longer.
- We recommend that Guests plan accordingly and consider bringing any snacks, water or activities that may be needed while waiting.
- Guests will receive an email when their results are available and must log in to the Safe Passage website to determine whether their party is clear to embark.
Beginning September 3 until November 1, 2021, The Bahamas will require that all cruise ship passengers ages 12 and older be fully vaccinated in order for a ship to be allowed entry into any of its cruise ports, including private islands like Disney Castaway Cay.
Travel Insurance
Guests 12 years or older must provide proof of a valid travel insurance policy that has a minimum of $10,000 per person in medical expense coverage and $30,000 coverage for emergency medical evacuation and no COVID-19 exclusions. Guests that purchase insurance from a provider other than Disney Cruise Line will need to provide proof of the insurance policy at the port, showing the name of each of the covered Guest(s) and a description of the coverage in the policy prior to receiving clearance to sail.
COVID-19 Vaccination
To comply with this new requirement, all Guests ages 12 and older on upcoming sailings must be fully vaccinated to board the ship. Approved vaccines include those produced by Pfizer, Moderna, AstraZeneca and Johnson & Johnson. Please note, in accordance with CDC guidelines:
- Guests who have received both doses of Moderna, Pfizer or AstraZeneca are considered fully vaccinated 14 days after the second dose has been administered.
- Guests who have received Johnson & Johnson are considered fully vaccinated 14 days after receiving one dose.
- Guests with both one dose of Moderna and one dose of Pfizer are considered fully vaccinated 14 days after the second dose.
- Guests who have received one single dose of a vector vaccine (e.g. AstraZeneca) and one single dose of a mRNA vaccine (e.g. Pfizer, Moderna) are not considered fully vaccinated.
Online Check-in
If you have not done so already, you will need to complete Online Check-in prior to your sailing. You will need to submit the required citizenship documents as well as select a Port Arrival Time. All Guests, including our Platinum Castaway Club Guests, will need to select a Port Arrival Time. Guests arriving prior to their selected arrival time will be asked to return at the appropriate time. Online check-in can be completed or modified up to one day prior to sailing.
Safe Passage by Inspire Diagnostics Website
In order to sail, every Guest must individually create an account associated with their reservation (or reservations, for Guest with back-to-back, consecutive sailings) on the Safe Passage website by Inspire Diagnostics, Disney Cruise Line’s third-party partner for COVID-19 testing and vaccination verification. Parents and legal guardians may use their own accounts to submit test results on behalf of their children. An account cannot be created sooner than 33 days prior to sailing.
Do I need to wear a mask?
Face coverings are required for all Guests (ages 11 and up) and Crew Members, including those who have received a COVID-19 vaccine.
Masks may be required to be worn in terminals and during embarkation and disembarkation. While guests will be vaccinated, cruise lines will follow protocols and requirements for each destination while ashore.
Things to know:
- All guests should carefully review pre-booking and pre-travel health advice on our website and the website of the U.S. Centers for Disease Control and Prevention (CDC)
Can I get off the ship at port?
It is more than likely that you will need a booked shore excursion to get off the ship once you arrive at port.
According to the CDC's Conditional Sailing Order cruise ship operators, at their discretion, may advise passengers and crew that — if they are fully vaccinated — they may engage in self-guided or independent exploration during port stops, if they wear a mask while indoors. The cruise ship operator is additionally advised that foreign jurisdictions may have their own requirements.
Things to know:
- Cruise lines are working with local authorities, destinations and tour operators so that the enhanced health and safety measures on board are maintained ashore
- Guests must follow the health protocols for every port we visit
These restrictions are under the control of local government and are subject to change without advance notice, so we encourage guests to come prepared for potential mask requirements ashore.
Health & Safety on the Ship
Ships and terminals will undergo a thorough sanitization between sailings and guests will be encouraged to use the hand-washing sinks and hand sanitizer dispensers at venue entrances and in high-traffic areas throughout the ship. Guests will also be asked to follow health information about the ways to stay healthy on board and when ashore.
Disney has not yet made an announcement about how buffets will operate.
Things to know:
- training for all of our Crew Members on how best to prevent the spread of illness on board
- extensive cleaning and sanitation of common-area surfaces (e.g., handrails, doorknobs and elevator buttons) as well as of children’s facilities and comprehensive cleaning of all staterooms twice a day, plus additional disinfection when necessary
- a health questionnaire completed by all Guests and Crew Members before boarding the ship to screen for illness
- Health Centers on our ships staffed with experienced doctors and nurses and stocked with supplies and medications to treat a variety of illnesses.